Vendor Policy
Last updated: 15th July 2024
The user community actively encourages vendor participation with the primary goal to provide diverse opinions for our members by showcasing the capabilities, creativity, and successes of our vendor members. Additionally, we aim to highlight the versatility of the Elite 3E platform to meet the objectives of member firms.
Vendor Membership is available to any supplier of software or consulting services that directly interact with or enhance Elite 3E software and services. Employees of vendor member firms may have individual accounts on the website but must adhere to the vendor guidelines outlined here.
Member Discussions Categories
Vendor members are encouraged to participate and contribute to any posts in the Member Discussions categories (Member Categories) provided the guidelines below are followed:
- The purpose of the discussion categories are to promote and facilitate a free exchange of ideas. While vendor contributions are welcome, blatant promotions or solicitations are not accepted.
- Posts must be on topic and address the specific need being discussed. No post should be derogatory or detrimental to any vendor, user, or Elite.
- Posts should add to the thread in a substantive manner by providing clarification, solutions, insight, promoting further discussion, or inspiring additional input. If an existing product directly addresses the subject matter, it may be mentioned with a direction to the website or an invitation to contact offline for more information. For issues previously addressed through consulting services, outline the approach and considerations, and invite direct contact for more information.
- Any solutions offered in the Member Categories are free of charge for use by any members. Vendors should not initiate new discussions in the Member Categories; instead, the Vendor Announcement category is provided specifically for vendors to start discussions.
Vendor Announcement Category
A special Vendor Announcement discussion category has been established to give Vendor Members an opportunity to promote their services to the membership at large. Our hope is to encourage discussion in the Users Community, provide pertinent solutions for user members and help develop relationships between our users and vendor members.
We invite Vendors to utilise the Vendor Announcements discussion category to make regular posts sharing thoughtful messages about your company's recent successes, current projects, solutions for common issues or a "what's new" note.
Your clients may post responses to these announcements but be sure to consider confidentiality before naming specific clients.
This Discussion Category is not intended to be used as a sales or marketing tool by Vendor Members. Repetitive or frequent posts may be moderated and withheld from general notifications to the community. Posts should focus on information specifically related to the community's use of Elite 3E.
Postings to this category are subject to the rules below and will be returned in member searches if they meet the search parameters. Members may also receive email notifications when new items are posted. Vendor Announcements are also displayed to Non-Members on the eliteusers.org home page (prior to members logging in).
The Elite Users Community (EUC) reserve the right to edit posts for content or delete posts that it feels violate the guidelines outlined here.
- Posts should be professional and provide value to the community
- In no event, shall any post be derogatory to any other vendor, user or Elite. Nor shall it highlight perceived deficiencies in any other product, service or solutions provided by others
- Announcements should typically be for a new product or services (or the new release of an existing product) or the appointment of notable staff, opening a new office etc
- Announcements should be short and direct and we encourage the use of link(s) to your website for more detailed information
Policy violations
Any breach of this policy could result in the suspension of a vendor members account or the cancelation of membership at the discretion of the Elite Users Community (EUC).
